TDK Electrical Shop – Ordering Terms and Conditions
Welcome to TDK Electrical Shop! We are delighted to have you as our valued customer. Please take a moment to review our Ordering Terms and Conditions to ensure a smooth and satisfying shopping experience with us.
1. Contact Information
- Shop Adress; Kai Plaza, 4th Flr,Tom Mboya St, Nairobi
- Shop Contact Details:
2. Placing an Order
- You can place an order through our online store, over the phone, or by visiting our physical location.
3. Payment Options
- We accept various payment methods, including; mobile money, Cheques, Bank Transfers Cash.
- For payment details Contact the store for Instructions
- All prices listed on our website are in Kenyan Shillings (KES) and inclusive of applicable taxes unless otherwise stated.
5. Order Confirmation
- You will receive an order confirmation email or SMS once your order is successfully placed. This confirmation will include the details of your order and an order number for reference.
6. Order Processing
- We strive to process and dispatch orders promptly. The estimated delivery time will be communicated to you during the checkout process.
7. Cancellations and Returns
- If you wish to cancel or modify your order, please contact us as soon as possible. Returns are accepted within 4 days of receiving the product, subject to our Return Policy.
8. Product Availability
- We make every effort to keep our product inventory accurate. In the rare event that an item is out of stock, we will notify you and offer an alternative product or a refund.
- Most of our products come with a manufacturer’s warranty. Please refer to the warranty information provided with your product or contact us for assistance with warranty claims.
10. Customer Support – Our customer support team is here to assist you with any questions or concerns. Feel free to reach out to us using the provided contact details.
12. Changes to Terms and Conditions – TDK Electrical Shop reserves the right to update or modify these Ordering Terms and Conditions at any time. Any changes will be posted on our website.
By placing an order with TDK Electrical Shop, you agree to abide by these Ordering Terms and Conditions. We appreciate your trust in us and look forward to serving your electrical needs. If you have any questions or require further clarification on any aspect of these terms, please do not hesitate to contact us.
Thank you for choosing TDK Electrical Shop!